Yourprivacy,respected.

We use collected information to provide and improve our services, including:

• Facilitating customer communication and feedback requests on behalf of businesses using Verum
• Processing booking requests and service inquiries submitted through our website
• Analyzing website usage patterns to improve user experience and site performance
• Monitoring for errors and technical issues to maintain service reliability
• Protecting against fraudulent, unauthorized, or illegal activity

By providing your phone number during a service interaction, you consent to receive a one-time SMS message from Verum related to your recent service, including requests for feedback or reviews.

Customers provide their phone number directly to the business during a service interaction and give explicit consent to receive a follow-up message before any SMS is sent.

For website interactions, submitting a form (such as a booking request or inquiry) constitutes consent to receive communications related to your submission. We do not send unsolicited marketing messages.

Our website uses cookies and similar technologies to understand how visitors interact with our site and to improve performance. These include:

• Analytics services: We use analytics tools to measure site traffic, page views, and user engagement in aggregate
• Error monitoring: We use error-tracking services to identify and fix technical issues that affect your experience
• Tag management: We use tag management to coordinate analytics and marketing scripts efficiently

These tools may collect anonymized data such as browser type, device information, pages visited, and interaction patterns. This data is used solely to improve our services and is not used to personally identify individual visitors.

We do not sell, rent, or share customer phone numbers or personal information with third parties for marketing purposes.

We may share information with trusted service providers who assist in operating our website and delivering our services (such as hosting providers, database services, analytics platforms, and error-monitoring tools). These providers are contractually obligated to protect your data and use it only for the purposes we specify.

We may also disclose information when required by law or to protect our rights, safety, or property.

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Opt out of SMS: Reply STOP to any SMS message to immediately unsubscribe from future messages
• Request access: Ask us what personal information we hold about you
• Request deletion: Ask us to delete your personal information from our systems
• Withdraw consent: Withdraw your consent for data processing at any time

To exercise any of these rights, contact us at Hq@verum.io. We will respond to your request within 30 days.

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy, your personal data, or our privacy practices, you can contact us at: